Terms & Conditions

We stand behind the quality of our products because we put a lot of work into finding the highest quality products that we can find. However, we do realize that sometimes people are not satisfied with their order and we put a high value on our customers, and on our customer service. So, if for any reason you are not satisfied with your order, we will happily exchange your item or return your money. The following is a list of our return/exchange guidelines:

  • Item(s) must be returned within 30 days of purchase.
  • Item cannot be damaged, stained, washed, worn, or have any odors.
  • Customer is responsible for the shipping cost for returning the items. If the return is approved we will reimburse the shipping cost along with the refund.
  • We will pay for shipping costs on all exchanges, and a shipping label will be emailed.
  • Allow 5-10 business days to process the return.
  • All refunds will be returned to the original payment method.

Please email all exchange or refund requests to: info@4thirteenfitness.com